Job Title: SDS Payroll & Timekeeping Specialist   

Location: NY Main office         

Reports to: Assistant VP of Self-Direction                  

Department: Finance                                                

FLSA/Status: Exempt/FT

The Payroll & Timekeeping Specialist (SDS) is responsible for ensuring the accurate, timely, and compliant processing of staff time, payroll readiness, and billing alignment within the Self-Direction program. This role serves as the operational bridge between Evero, HRIS- system, and billing workflows, ensuring all staff hours are verified, approved, and reconciled in accordance with OPWDD and CFS guidelines. 

Our industry-leading benefits include:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Payroll Processing & Timekeeping Operations 

• Prepare, review, and submit payroll-related files (payroll, expense, supplemental files). 

• Review payroll detail reports and confirm payroll readiness. 

• Approve employee time in Evero and HRIS (i.e., Paycom). 

• Perform end-of-pay-period payroll finalization tasks. 

• Maintain roster approval workflows. 

Timekeeping Compliance & Exception Resolution 

• Review and resolve timekeeping discrepancies (raised issues, no service duration, indirect punches, billing differences). 

• Correct misaligned or unlinked service entries. 

• Collaborate with staff and teams to resolve time entry issues. 

• Monitor flagged roster entries and request corrections or MVVs. 

Overtime & Wage Compliance 

• Monitor overtime usage and conduct mid-cycle reviews. 

• Process and enter overtime including weighted overtime. 

• Perform WOT corrections. 

• Provide guidance on overtime compliance. 

Billing & Financial Alignment 

• Perform billing rate batch approvals. 

• Resolve billing exceptions including overages and retro hours. 

• Generate staff activity and transportation pay reports. 

• Ensure alignment between payroll and billing data. 

• Escalate discrepancies impacting claims or reimbursement. 

• Maintain accuracy across Evero and UKG systems. 

Collaboration & Communication 

• Serve as liaison between SDS, Payroll, Finance, and QA teams. 

• Respond to payroll-related staff inquiries. 

• Escalate complex issues as needed. 

Audit Readiness & Compliance 

• Maintain documentation and audit trails. 

• Ensure compliance with OPWDD and CFS policies. 

• Support payroll audits. 

• Identify risks and recommend improvements. 

Required Skills/Abilities

• Strong knowledge of payroll and timekeeping systems. 

• Detail-oriented with strong data accuracy skills. 

• Ability to manage deadlines and high-volume work. 

• Strong problem-solving and communication skills. 

• Proficiency in Microsoft Excel. 

• Associate or bachelor’s degree preferred. 

• 2–4 years of payroll, billing, or financial operations experience. 

• Experience with OPWDD SDS or FI programs preferred. 

• Experience with Evero and HRIS (UKG, Paycom) preferred. 

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!

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