The Assistant Coordinator of Workforce will collaborate with essential SD Team members to provide oversight of self-hired workforce matters and projects for CFS Self-Directed Supports. This includes assistance and collaborations with the onboarding department and administrative staff and being a point of contact for the self-hired direct support professional workforce.

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). Achieving this certification shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Our industry-leading benefits include:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

• New Hire first week check-in
• 30-day check-in
• Service counts training
• DSP evaluations
• MVV protocol/tracking assistance
• OT tracking/protocol assistance
• TO entries and verification assistance
• Systems Access Assistance (EVERO, UKG, CFS email) assistance
• Assistance with other assigned projects and staff training as needed (staff, transportation, DSP refreshers, etc.)
• Responding to roster inquiries from self-hired staff
• Answering inbound inquiries and assist with inquiries related to attendance rosters
• Contact self-hired staff, families, and the administrative team to ensure service requirements are met
• Collaborating with the SDS team on general administrative duties related self-hired staffing supports
• Escalating issues to relevant Team Leaders and Managers
• Serve as backup coverage

• High school diploma or equivalent
• Comfortable with multi-tasking across various software systems
• 5+ years of experience with OPWDD in-home and community-based services
• Preferred experience with OPWDD Self-Direction program

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!